The customer is always right.
For the second year in a row, Sophos was recognized as a 2024 Customers’ Choice vendor in the MDR Gartner Voice of the Customer report. Based on 344 reviews, Sophos scored a 4.9 out of 5.0, making it highest-rated and most reviewed vendor in the report. With this recognition, Sophos is the only security vendor named a 2024 Customers’ Choice vendor across the Endpoint Protection Platforms, Network Firewalls, and MDR categories.
Customer responses placed Sophos MDR in the upper-right quadrant of its Peer Insights matrix, showing maximum user experience and overall performance.
Why Sophos MDR Stands Out from the Competition
Sophos MDR is designed to meet your customers where they are. It offers customizable tiers and threat response modes, allowing businesses to choose between full-scale incident response or collaborative management with their existing teams. This flexibility ensures that you can cater to each organization's unique needs, no matter their size or industry.
Sophos MDR is backed by Sophos Central, a single cloud management solution for all your Sophos next-gen technologies: endpoint, server, mobile, firewall, ZTNA, email, and more. Sophos Central makes cybersecurity easier and more effective with a unified management console, real-time information sharing between products and automated incident response.
All this is supported by Sophos’ elite teams of security analysts, incident responders, threat researchers, and engineers, delivering unparalleled protection to organizations of all sizes. This breadth and depth of experience enables Sophos to deliver superior cybersecurity outcomes, detecting and neutralizing sophisticated attacks quickly, 7/24.
The Highest Rated and Most Reviewed MDR Service
In addition to the #1 ranking by Gartner, Sophos MDR has recently been recognized as the top overall MDR service in G2’s Fall 2024 Grid Report, based on customer reviews.
It gets even better. Sophos was also named best MDR service in the 2024 SC Awards. Here Sophos was recognized for offering real-time detection, investigation, and remediation with industry-leading response times: an average of one minute to detect threats, 25 minutes to investigate, and 12 minutes to remediate, significantly faster than industry averages.
Sophos MDR enables more than 25,000 customers to maximize the value of their cybersecurity investments in ransomware and breach prevention services. It isn't just another option; it is the world’s most trusted service.
Ready to learn more? Read the Gartner report or reach out to your Sophos channel representative today!