Enhancing Cybersecurity Preparedness With The New Sophos Incident Response Retainer

Organizations must fortify their defenses to counter swift cyberattacks. The new Sophos Incident Response Retainer equips businesses with a skilled team of seasoned incident responders, bolstering real-time monitoring and support. Sophos partners can deliver comprehensive incident response services with fixed-cost, fixed-term agreements while enhancing customers' security resilience, safeguarding data integrity, and ensuring business continuity. 

  • September 18, 2023 | Author: Alan Strakey
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Organizations face an ever-increasing threat landscape that can compromise their data, disrupt operations, and tarnish their reputation. With shorter dwell times requiring a faster response, businesses must have a solid incident response plan in place before attackers strike.

Deliver a Better Strategy for Incident Response

The new Sophos Incident Response Retainer provides partners with a proactive approach to incident response. An incident response retainer gives customers the fastest response time possible to defend against active cyberattacks.

Through an annual subscription, organizations can gain access to an elite team of incident responders with extensive experience in mitigating complex cyber threats. This dedicated team extends a partner's internal security capabilities, offering round-the-clock monitoring and support. Partners are well-prepared to quickly investigate, remediate, and return their customers to normal operations.

Bring Predictable Costs to Incident Response Services

Sophos partners can now offer a new retainer option that provides fixed-cost, fixed-term agreements for incident response services. Before, some organizations might have hesitated to engage with such services due to uncertainty about costs. Now, offering an incident response retainer with fixed terms removes that worry.

The incident response retainer can help Sophos partners enhance their customers’ resilience by preparing them for potential cyberattacks, but it also provides an opportunity for partners to upsell other services like managed detection and response (MDR) coverage. The retainer comes with 45 days of 24/7 Sophos MDR coverage.

Customers who don't have the budget to adopt full-blown MDR can leverage the incident response retainer to ensure they can get assistance if a security incident requires an expert response. Customers can also leverage the retainer to shore up their security posture proactively. The service comes with external vulnerability scanning to assess an environment's security and critical preparedness guidance intended to reduce the likelihood of a breach in the first place.

The retainer is being offered through Sophos partners in three tiers, with the tiers based on the number of devices within the organization. Any organization that does not have Sophos MDR Complete can purchase the Sophos Incident Response Retainer (incident response services are included with Sophos MDR Complete) – including non-Sophos customers and customers already using Sophos' robust portfolio of security solutions.

It is an ideal option for organizations that do not have dedicated cybersecurity staff or have limited resources devoted to their internal security team; have MDR services that do not include full-scale incident response; do not have a cyber liability insurance policy or have a policy that does not include coverages for ransomware; or have a cyber liability insurance policy but are looking to improve their premium or coverage limits. 

Increase the Value of Your Cyber Security Posture

The Sophos Incident Response Retainer offers organizations an invaluable breadth of resources to safeguard their data and maintain business continuity. Sophos’ expert team is on standby 24/7, ready to spot and repair breaches, ultimately protecting the client’s data.

For more information, visit Sophos.com.